We really hope you love your purchase, but understand there may be times when you need to return items.
We happily exchange or refund any purchase made within 14 days after you have received your item/items, excluding the delivery cost. We will then need to receive the item within 14 days from your notification (so we need to have received the item within 28 calendar days from items being received).
The items you return must be in perfect condition - they can not have been open, used or washed and must be in the original packaging.
You are responsible for the costs incurred to return the item and therefore recommend using a tracked service and obtaining proof of purchase. We are not responsible for returns that are lost or damaged in transit.
Products purchased during any sale period are non-returnable but are exchangeable. Products purchased from other retailers including Amazon need to be returned to that specific retailer.
If you'd like to discuss a return, please email us at firstname.lastname@example.org.